Teaching Clients to Give Good Feedback

The exchange of feedback between a client and agency can be a tricky road to navigate, but it is an essential aspect of creating a successful partnership. In order to reach the shared end goal of improving the client’s business, the agency needs feedback. There is an inevitable back and forth you can expect to […]

Intern Reflection: Hieu Nguyen

It is really hard to sit down and start writing my intern reflection, harder than any social media posts or blogs I have written for KSA. My experience as an intern at KSA for the past three months is definitely hard to put into words. However, I do want to share what I have learned […]